Contact Us

The NDLS cannot book, cancel or amend an appointment over the phone or email. You must book/cancel your appointment here.

Driving Licence and Learner Permit Extension

Expiry dates on some driving licences and learner permits have been automatically extended. Check to see if your permit or licence is due for renewal. in our expiry calculator here. Please note you can only renew your licence or permit within 3 months of the expiry date.

For more information on the extension of validity of expired driver licences and learner permits click here.

General Information

  • Please note that if you have applied for your licence at an NDLS centre, your licence should be processed within 5 to 9 working days. You should allow an additional 2-5 working days for delivery by An Post. Therefore you do not need to contact the NDLS if you have only made your application in the last three weeks. If you have not received your licence or permit three weeks from the date you visited the NDLS centre please email NDLS at [email protected]. Please note exchanges of foreign licences to an Irish licence will take longer to process as the licence entitlements have to be verified.

  • If you have applied for an exchange of your foreign licence please be aware that in exceptional circumstances this may take up to 3 months as your licence has to be verified by the country that issued it.

Queries and Feedback

We welcome your feedback and enquiries. If you request a response, depending on the nature of your communication we aim to contact you within 2 working days. Complaints while welcome may take longer to investigate and respond to. You can also read our frequently asked questions which may answer your specific query.

Fill out the online feedback form providing as much detail as possible or you can contact us by:

Write to us at: National Driver Licence Service,
PO Box 858,
Southside Delivery Office,
Cork
Email: [email protected] / Contact Form
Phone: +353 (0) 761 087 880 - Our opening hours are 9am - 5pm Monday to Friday excluding Public Holidays and on Saturdays 9am to 1pm.

Please see latest FAQs on Covid-19 Safety Measures in NDLS Centres