The NDLS welcomes your feedback and enquiries. You can contact us through our online feedback form. You can also read our frequently asked questions which may answer your specific query.
• Please note that if you have applied for your licence at an NDLS centre, your licence should be processed within 5 to 9 working days. You should allow an additional 2-5 working days for delivery by An Post. Therefore you do not need to contact the NDLS if you have only made your application in the last three weeks. If you have not received your licence or permit three weeks from the date you visited the NDLS centre please contact the NDLS by email. Please note exchanges of foreign licences to an Irish licence will take longer to process as the licence entitlements have to be verified.
• If you have applied for an exchange of your foreign licence please be aware that in exceptional circumstances this may take up to 3 months as your licence has to be verified by the country that issued it.
Queries and feedback
We welcome your feedback and enquiries. If you request a response, depending on the nature of your communication we aim to contact you within 2 working days. Complaints while welcome may take longer to investigate and respond to.
• Fill out the online feedback form providing as much detail as possible
• Write to us at:
National Driver Licence Service
Po Box 858
Southside Delivery Office
•Phone +353 (0) 761 087 880 Our opening hours are 9am - 1pm Monday to Friday excluding Public Holidays
Please see the latest FAQ's on NDLS centre closures and extension of validity of driving licences and learner permits.